Skilled Case Management Linkage Coordinators (CMLC) provide new patients and patient’s who are returning to care support with service connection. CMLC staff work in a professional patient advocate role to help navigate patient’s to successful medical care linkage. Staff conduct assessments of patients’ social, emotional, interpersonal and socioeconomic issues. They work to enhance patient and family communications with the medical team members to enable patients to be active partners in their own care. In all areas, they are pivotal to the planning process to facilitate a careful transition into the medical program.
